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Correspondence is answered within two to three working days, and we are happy to show our workings on any figure we have published.
Where we can be useful
- Corrections and counter-evidence. If an analysis here does not hold up, send the source — we would rather be corrected than be wrong.
- The wagering calculator. If a result looks wrong, include the exact terms you entered.
- Topic suggestions. A development in the industry you think deserves examining.
Where we cannot
- Casino accounts. We are not an operator and have no access to anyone’s balance, bonus or withdrawal. Those go to the operator, and to the licensing regulator if the operator stalls.
- Investment or legal questions. We hold no qualification that would let us answer them.
- Paid placements. We do not sell reviews, rankings or “sponsored analysis”.
If the industry we write about has stopped being a spectator sport for you, the responsible gambling page lists free, confidential help.