We should start off with… It’s about time! What should have been a feature years ago, Valve has now quietly added the ability for users to cancel pre-orders on their own. Normally you would have to contact support to get this done. As you can see in the screenshot below you can now click “refund an item“. What we do not know yet is whether or not your refund will go back to the method of payment made or into your Steam Wallet. Once we get more information or an official presser we will bring it to you.